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Sales and buyer behavior in retailing, 2023-2024, online studies

Open university
smart for good
Credits:
6 ECTS credits
Location:
-
Continuous learning category:
Business and international collaboration
Teaching format:
Online teaching
Price:
90 € (VAT 0%)
Jatkuva oppiminen verkkosivut

The student will
- understand the roles of sales and marketing in international retailing.
- understand the sales and marketing strategies, objectives, and tactics in retail business.
- understand the principles of planning, budgeting and measurement in retailing
- evaluate strategies for approaching consumer and organizational buyers
- identify and compare sales techniques in international retailing
- analyze the different motivations of consumer and organizational buyers
- recognize the importance of environmental and managerial impact on sales in retail business
- understand the principles of planning, budgeting and measurement in retailing

Online-course. 

Characteristics and types of selling and sales management in international retailing, sales in business-to-business and business-to-consumer context, market segmentation and marketing mix, relationship between sales and marketing planning, buyer behavior in business-to-business and business-to-consumer context, sales settings, sales in international context

Study Materials

Jobber, D., Lancaster, G., & Le Meunier-FitzHugh, K. (2019). Selling and sales management  (Eleventh edition.). Harlow: Pearson. The online version of the course book can be found via UEF-Primo service.

Study Modes: Online-course. Independent online learning. Online exercises and/or tests and/or online exam

Alternative exam dates: 7.11.2023, 12.12.2023, 15.2.2024 ja 9.4.2024 and essay return no later than May 15, 2024

Teacher: Katariina Ylönen

Evaluation: 0-5. Individual essay 40 %, exam 60 %.

Teaching Language: English

The course is intermediate level.

The course includes Intermediate Studies in Marketing and Retailing ( Markkinointi ja vähittäiskauppa) and the Studies on Digital Retailing and E-Commerce (Digitaalisen kaupan opintokokonaisuus, https://digitaalinenkauppa.fi/).

Study units cost 15 e / credit. This price holds for the academic year 2023–2024.

For more information on study fees and payment and cancellation terms, please see: Registration, study fees and right to study | University of Eastern Finland (uef.fi).

The length of a study right is determined by the length of the study unit so that it covers all teaching and exams. If the study unit has continuous registration, the study right is from 1.8. to 30.7.

Literature acquisition costs and borrowing fees are not included in the tuition fee.

If your employer would pay your tuition fee, please contact our training secretary. Their contact details are below.

English-language courses are free for the 2023-2024 academic year for those with the status of temporary protection from Migri.

https://migri.fi/tilapainen-suojelu (in Finnish)

https://migri.fi/en/temporary-protection (in English)

https://migri.fi/uk/timcasovij-zahist (in Ukrainian)

See more on studying at UEF while under temporary protection here:

https://www.uef.fi/en/open-university-for-ukrainians

Irrespective of time

Continuous registration 4.8.2023-10.3.2024.

Alternative exam dates: 7.11.2023, 12.12.2023, 15.2.2024 ja 9.4.2024 and essay return no later than May 15, 2024

English

Register for studies

Registration guide:

I Click the registration button on this page. You will be directed to our registration service with the study unit already selected. You can add several study units to your study cart before you continue. 

II Proceed to identify yourself using the Suomi.fi service, fill in your personal information to the registration form, confirm your registration and pay the study fees. If you cannot use the Suomi.fi service, please contact our training secretary, their information can be found below. 

Please note that the registration is binding. For more information on study fees and payment and cancellation terms, please see: Registration, study fees and right to study | University of Eastern Finland (uef.fi)

Registration starts:
2023-12-08 09:00
Registration ends:
2024-03-10 23:45