Our workshops on international daily life and customer interactions are aimed at people who encounter and help integrate immigrants and need help in updating their knowledge, support from experts or practical tools to help in everyday internationality. The course’s content and study method are planned according to the customer’s wishes.
Our themes include:
Practical skills for everyday internationality
Immigration and increasingly international workplaces, integration as a process, cultures and cultural differences, cultural awareness and inclusion in everyday life and work.
Effective multicultural communication
Effective communication and communication cultures, communication in a multicultural environment, supporting immigrants’ voices, methods for clarifying the message and support materials.
Use of interpreter services
Interpreter services, interpretation methods, assessing interpreter needs and establishing a good setting for interpretation. Laws governing interpreting and costs of using an interpreter.
Immigration laws and their application
Legislation affecting immigrants and immigration and its application, including residence permits, undocumented immigrants, asylum application process, refugees, economic migration, integration and social welfare, applying for citizenship.