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Kuvituskuva kirjastobotti Uffesta

Changes in library’s live chat opening hours

Library Bot Uffe has served our customers tirelessly for three months around the clock. We’re glad for the warm reception which can be seen in the significant number of users. Many of you might have noticed, advised by Uffe, that the most common library questions have always been answered on our website.

If you still have something on your mind, Uffe has made it possible to reach out for a customer servant during 9–15. Starting from Wednesday 1.2.2023, the customer servant can be reached one hour later, i.e., 10–16. At other times, Uffe still serves you at the bottom of the library's website, where you will find a clickable chat icon. You can also send us a message through the bot, which we will respond to by e-mail. Uffe will offer these options if it can’t help you.

Please leave us feedback about the bot!