List of library service fees

• New library card as a replacement for a lost card 5,00 €
• Overdue fee for course books and research books 0,50 € / day / item (maximum overdue fee 10,00  /item)
• Overdue fee for reading room material 2,50 € / day / item (maximum overdue fee 15,00 € / item)
• Shelf fetch service fee on an available book in the borrowable collection of one`s home campus 2,00 € / item
• Uncollected reservation/item request 1,00 €/item
• Inquiry by the library for library user data updates 5,00 €

A loan block will become effective when the fees amount to 10€ or more.

Compensation for lost or damaged items in one of the following ways

1. Bring the same or newer edition of the lost/damaged item for replacement. In addition, we charge 5,00 € / book of processing costs.
2. Pay the minimum compensation fee of 50,00 € / book at the library's customer service desk. The fee consists of material compensation price 40,00 € and acquisition and processing costs 10,00 €. Items that are more expensive than 40 € must be compensated with the actual acquisition price. Paying at the library with a payment card.
3. When you compensate for the item with invoice payment, the minimum compensation fee is 61,00 €. The fee consists of material compensation price 40,00 € / book, acquisition and processing costs 10,00 € / book and processing costs caused to the library by the invoicing process 11,00 € / invoice. Items that are more expensive than 40 € must be compensated with the actual acquisition price.

• Fee for a lost storage locker key (Joensuu) 62,00 €
• Canvas tote bag 5,00 € (incl. VAT 25,5%)
• Mailing costs / consignment 9,00 €
• Customs duty outside the EU Fees charged by the Customs

Undergraduate, postgraduate and international students

• Black & white copies A4 / A3 0,10 €
• Colour copies A4 / A3 0,20 €

External customers

• Black & white copies A4 / A3 0,20 €
• Colour copies A4 / A3 0,40 €
   
• Copying services and printouts 0,90 €
• Self-service printouts 0,20 €

From Finland and the Nordic countries

• UEF degree and postgraduate students, UEF and KUH staff, UEF departments, schools, clinics and units, KUH profit areas and units 17,00  €
• Other library users 25,00 €

Microfilm master ́s thesis from Finland

• UEF degree and postgraduate students, UEF and KUH staff, UEF departments, schools, clinics and units, KUH profit areas and units 9,00 €
• Other library users 15,00 €

From other countries

• UEF degree and postgraduate students, UEF and KUH staff, UEF departments, schools, clinics and units, KUH profit areas and units 28,80 €
• Other library users 41,00 €

From the National Repository Library

• UEF degree and postgraduate students 1,00  €
• Other library users 3,00 €

Archive materials (Kuopio)

• UEF degree and postgraduate students, UEF and KUH staff, UEF departments, schools, clinics and units, KUH profit areas and units Delivery costs
• Other library users Delivery costs

Unreturned interlibrary loans

• As charged + processing costs 25,00 €.

From Finland and the Nordic countries, price per each 1-20 pages

• UEF degree and postgraduate students, UEF and KUH staff, UEF departments, schools, clinics and units, KUH profit areas and units 8,00 €
• Other library users 15,00 €

From other countries, price per each 1-20 pages

• UEF degree and postgraduate students, UEF and KUH staff, UEF departments, schools, clinics and units, KUH profit areas and units 10,00  €
• Other library users 19,00 €

From the National Repository Library

• Article delivery is free of charge with the pilot project running until the end of 2024.
• UEF degree and postgraduate students, UEF and KUH staff, UEF departments, schools, clinics and units, KUH profit areas and units 2,00 €
• Other library users 6,00 €
• Article copies ordered from the National Repository Library are free of charge until the end of the year 2024 due to a pilot started the year 2023.

Copies of other materials

• Other copies, such as copies of doctoral dissertations completed abroad, article copies from commercial suppliers, other special materials: as charged + delivery costs 5,00 €.

Service and photocopying fees indicated in the list of service fees will be charged for any uncollated materials delivered by the interlibrary services. If the lending library charges a renewal or overdue fee, it will be charged from the customer according to the invoice from the lending library.

As a rule, a loan refers to an issue, a volume, or a set of microfilms delivered at once.

Finland and the Nordic countries

• State libraries, municipal libraries and libraries of state-aided institutions 9,00 €
• Other libraries and information services 17,50 €

Outside the Nordic countries

• State libraries, municipal libraries and libraries of state-aided institutions 22,00 €
• Other libraries and information services 22,00 €

Microfiches to Finland and the Nordic countries

• State libraries, municipal libraries and libraries of state-aided institutions 7,00 €
• Other libraries and information services 7,50 €

Finland and the Nordic countries

• State libraries, municipal libraries and libraries of state-aided institutions 6,00 €
• Other libraries and information services 13,00 €

Other countries

• VState libraries, municipal libraries and libraries of state-aided institutions 14,00 €
• Other libraries and information services 15,00 €

University of Eastern Finland Library accepts IFLA vouchers.

Personal guidance in information retrieval

• UEF degree and postgraduate students Less than 45 min free of charge, after which 43,00 € / lesson (45 min)
• Other library users (incl. VAT 25.5%): private customers less than 45 min free of charge, after which 66,00 € / lesson (45 min), organisational customers 66,00 € / lesson (45 min)

Information retrieval on assignment or other consultations

• UEF degree and postgraduate students 43,00 € / hour + expenses
• Other library users (incl. VAT 25.5%) 66,00 € / hour + expenses

The expenses will be invoiced according to the actual costs incurred and they will be agreed upon beforehand with the customer.

Continuous / recurrent retrievals available on a separate agreement.

Library tour

• Other library users (incl. VAT 25.5%) tour longer than 45 minutes 66,00 € / hour

Contact teaching of information retrieval for groups

• Other library users (incl. VAT 25.5%) 66,00 € / lesson (45 min)

Separately planned contact teaching of information retrieval for groups

• UEF degree and postgraduate students 86,00 € / lesson (45 min)
• Other library users (incl. VAT 25.5%) 130,00 € / lesson (45 min)

The information retrieval course included in the curriculum for the university ́s degree students is free of charge. The credit units are allotted by the library.

Information retrieval lessons are charged per lesson (45 min). For each chargeable lesson the payroll costs of two lessons will be charged, the other for preparation time. For longer training sessions or other special cases, please send an invitation to tender to the library.