List of library service fees

• New library card as a replacement for a lost card 5,00 €
•  Reserved item available notice by post 1,50 €
• Overdue fee for course books and research books 0,50 €/day/item (maximum overdue fee 10,00/item)
• Overdue fee for reading room material 2,50 €/day/item (maximum overdue fee 15,00 €/item)
• Shelf fetch service fee on an available book in the borrowable collection of one`s home campus 2,00 €/item
• Uncollected reservation/item request 1,00 €/item
• Inquiry by the library for library user data updates 5,00 €

A loan block will become effective when the fees amount to 10€ or more.

Compensation for lost or damaged items in one of the following ways

1. Bring the same or newer edition of the lost/damaged item for replacement. In addition, we charge 5,00 € of processing costs.
2. Pay the minimum compensation fee of 50,00 € / book at the library's customer service desk. The fee consists of material compensation price 40,00 € and acquisition and processing costs 10,00 €. Items that are more expensive than 40 € must be compensated with the actual acquisition price.
3. When you compensate for the item with invoice payment, the minimum compensation fee is 66,00 €. The fee consists of material compensation price 40,00 € / book, acquisition and processing costs 10,00 € / book, processing costs caused to the library by the invoicing process 11,00 € / invoice and university's financial services' invoicing fee 5,00 / invoice. Items that are more expensive than 40 € must be compensated with the actual acquisition price.

• Fee for a lost locker key (Joensuu) 57,00 €
• Canvas tote bag 5,00 € (incl. VAT 24%)
• Mailing costs / consignment 7,00 €
• Customs duty outside the EU Fees charged by the Customs

Self-service copies

• Black & white copies A4 0,25 €
• Black & white copies A3 0,25 €
• Colour copies A 0,40 €
• Colour copies A3 0,40 €
• Self-service printouts 0,25 €

Service copies

• Copying services and printouts 0,80 € / page

PDF materials

• UEF staff and student 4,00 € / delivery
• UEF departments, schools and units (VAT 0%) 3,00 € / delivery

From Finland and the Nordic countries

• UEF degree and postgraduate students, UEF and KUH staff, UEF departments, schools, clinics and units, KUH profit areas and units 16,00  €
• Other library users 24,00 €

Microfilm master ́s thesis from Finland

• UEF degree and postgraduate students, UEF and KUH staff, UEF departments, schools, clinics and units, KUH profit areas and units 9,00 €
• Other library users 15,00 €

From other countries

• UEF degree and postgraduate students, UEF and KUH staff, UEF departments, schools, clinics and units, KUH profit areas and units 28,80 €
• Other library users 41,00 €

From the National Repository Library

• UEF degree and postgraduate students 1,00  €
• Other library users 3,00 €

Archive materials (Kuopio)

• UEF degree and postgraduate students, UEF and KUH staff, UEF departments, schools, clinics and units, KUH profit areas and units Delivery costs
• Other library users Delivery costs

Unreturned interlibrary loans

• As charged + processing costs 25,00 €. Additionally the customer will be charged for the university`s financial service`s invoicing fee 5,00 €.

From Finland and the Nordic countries, price per each 1-20 pages

• UEF degree and postgraduate students, UEF and KUH staff, UEF departments, schools, clinics and units, KUH profit areas and units 8,00 €
• Other library users 15,00 €

From other countries, price per each 1-20 pages

• UEF degree and postgraduate students, UEF and KUH staff, UEF departments, schools, clinics and units, KUH profit areas and units 10,00  €
• Other library users 19,00 €

From the National Repository Library

• UEF degree and postgraduate students, UEF and KUH staff, UEF departments, schools, clinics and units, KUH profit areas and units 2,00 €
• Other library users 6,00 €

Copies of other materials

• Other copies, such as copies of doctoral dissertations completed abroad, article copies from commercial suppliers, other special materials: as charged + delivery costs 5,00 €.

Service and photocopying fees indicated in the list of service fees will be charged for any uncollated materials delivered by the interlibrary services. If the lending library charges a renewal or overdue fee, it will be charged from the customer according to the invoice from the lending library. Self-service article requests by students and staff members of the UEF ja KUH from the National Repository Library for research and teaching purposes are free of charge. As a rule, a loan refers to an issue, a volume, or a set of microfilms delivered at once.

Finland and the Nordic countries

• State libraries, municipal libraries and libraries of state-aided institutions 9,00 €
• Other libraries and information services 17,50 €

Outside the Nordic countries

• State libraries, municipal libraries and libraries of state-aided institutions 22,00 €
• Other libraries and information services 22,00 €

Microfiches to Finland and the Nordic countries

• State libraries, municipal libraries and libraries of state-aided institutions 7,00 €
• Other libraries and information services 7,50 €

Finland and the Nordic countries

• State libraries, municipal libraries and libraries of state-aided institutions 6,00 €
• Other libraries and information services 13,00 €

Other countries

• VState libraries, municipal libraries and libraries of state-aided institutions 13,00 €
• Other libraries and information services 14,00 €

University of Eastern Finland Library is a NORFRI library and we accept IFLA vouchers.

Personal guidance in information retrieval

• UEF degree and postgraduate students Less than 45 min free of charge, after which 43,00 € / lesson (45 min)
• Other library users (incl. VAT 24%): private customers less than 45 min free of charge, after which 59,00 € / lesson (45 min), organisational customers 59,00 € / lesson (45 min)

Information retrieval on assignment or other consultations

• UEF degree and postgraduate students 43,00 € / hour + expenses
• Other library users (incl. VAT 24%) 59,00 € / hour + expenses

The expenses will be invoiced according to the actual costs incurred and they will be agreed upon beforehand with the customer.

Continuous / recurrent retrievals available on a separate agreement.

Library tour

• Other library users (incl. VAT 24%) tour longer than 45 minutes 59,00 € / hour

Contact teaching of information retrieval for groups

• Other library users (incl. VAT 24%) 59,00 € / lesson (45 min)

Separately planned contact teaching of information retrieval for groups

• UEF degree and postgraduate students 86,00 € / lesson (45 min)
• Other library users (incl. VAT 24%) 118,00 € / lesson (45 min)

The information retrieval course included in the curriculum for the university ́s degree students is free of charge. The credit units are allotted by the library.

Information retrieval lessons are charged per lesson (45 min). For each chargeable lesson the payroll costs of two lessons will be charged, the other for preparation time. For longer training sessions or other special cases, please send an invitation to tender to the library.

Publication services (e.g. PDF files for PhD. Dissertations)

• UEF degree and postgraduate students 51,00 € / hour (min. 51,00 € / commission)
• Other library users 51,00 € / hour (min. 51,00 € / commission)

UEF departments, schools, clinics, units and KUH units: publication services 37,00 € / hour (VAT 0%) minimum 37,00 € per commission (VAT 0%).

The price is determined by the page count of the publication.

• Under 100 pages 15,14 €
• 100-200 pages 25,50 €
• 200-300 pages 38,70 €
• Over 300 pages 44,40 €

List of service fees compiled applying: Universities Act 558/2009. Council of State's Degree on the Service Fees Collected by Universities 1082/2009. List of service fees processed by the University of Eastern Finland Library's management group 25.4.2022. List of service fees ratified by the university's financial services 10.5.2022.