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Man reading sticky notes.

Streamlined care?

Enhancing productivity and efficiency has become a new mantra in the care sector. Promising to do more with less resources, lean thinking has been offered as a solution.

  • Text Sari Eskelinen | Photos Mostphotos, Raija Törrönen ja Varpu Heiskanen

Efficiency is sought to be improved by clocking times it takes to fetch certain supplies.

Eeva Jokinen


Eeva Jokinen.
Visual management is a core feature of lean. Workflows are visualised on a kanban board by using post-it notes. Team members’ tasks are managed to avoid overlapping work and flow-through times are measured.

In hospitals, it is easier to manage the flow of patients and service chains.

Helena Hirvonen

University lecturer

Hirvonen Helena in portrait.