The researchers recommended prompt adoption and development of digital healthcare services by hospitals and clinics capable of doing so, while also setting an example for others.
“Ho Chi Minh City has set the digitalisation of healthcare as a goal in its digital transformation programme for 2030,” Researcher Thi Xuan Phuong La of HCMC Institute for Development Studies notes.
“Remote clinics, self-monitoring, remote monitoring and healthcare applications should be developed in order to improve the quality and cost-effectiveness of healthcare services, for example in situations where the demand for healthcare services is sporadic and the supply does not adequately meet the demand. The development of remote healthcare services would also reduce the need for travel,” says Professor Markku Tykkyläinen of the University of Eastern Finland.
For further information, please contact:
Professor Markku Tykkyläinen, University of Eastern Finland, tel. +358 50 301 1570, markku.tykkylainen(at)uef.fi
Researcher Khanh Hung Le, Vietnam National University Ho Chi Minh City, lekhanhhung.dth(at)hcmussh.edu.vn
Researcher Thi Xuan Phuog La, HCMC Institute for Development Studies, ltxphuong.hids(at)tphcm.gov.vn
Khanh Hung Le, Thi Xuan Phuong La, Markku Tykkyläinen. Service quality and accessibility of healthcare facilities: digital healthcare potential in Ho Chi Minh City. BMC Health Services Research (2022) 22:1374. doi.org/10.1186/s12913-022-08758-w
Link to the study: rdcu.be/cZ155