6th Advances in Tourism Marketing (ATMC) Conference

 

Tourism engagement: co-creating well-being

 

8.-10.9.2015, Joensuu, Finland

 

FINAL PROGRAM (Download as .pdf)

Sunday, September 6th

18.00 – 22.00  Registration, at hotel Kimmel

Monday, September 7th

Doctoral Seminar

Program       

9.00     Welcome, introduction of the supervisors and participants

9.45     "How to tackle the doctoral studies and the research process", young doctor Juho Pesonen sheres his experiences

10.30    coffee break (in the university cafeteria, on everyone's own account)

 

11.00 – 13.00

Session 1

Juergen Gnoth, Antti Honkanen, Raija Komppula

Session 2

Metin Kozak

Juho Pesonen

 

Riina Latvala presents,

Erose Staphit opponent

Jarno Suni presents,

Olga Galado opponent

 

Ekaterina Miettinen presents,

Alma Raissova opponent

Lenna Shulga presents

Natalia Tur opponent

13.00-13.45

lunch (university cafeteria, personal expense)

lunch (university cafeteria personal expense)

13.45-14.45

Session 1

Juergen Gnoth, Raija Komppula

Session 2

Metin Kozak, Juho Pesonen, Antti Honkanen

 

Erose Staphit presents

Riina Latvala opponent

Natalia Tur presents

Lenna Shulga opponent

14.45-15.00

coffee break (university cafeteria, personal expense)

coffee break university cafeteria, personal expense

15.00-16.00

Alma Raissova presents

Ekaterina Miettinen opponent

 

Olga Galado presents

Jarno Suni opponent

16.00-17.00 Giang Quach presents, all participants comment

 

17.00 – 17.15  Sum up, conclusions

18.00 – 21.00  Registration, at hotel Kimmel

19.00 – 21.00 Welcoming reception at hotel Kimmel

 

Tuesday, September 8th

Time

 

8.00-18.00

Registration, at hotel Kimmel, Room Pressi

 

9.00-9.30

ATMC 2015: Welcome to Joensuu, Room Sirkkala

 

Jaakko Puhakka, Academic rector, University of Eastern Finland

Harri Siiskonen, Dean, Faculty of Social Sciences and Business Studies, University of Eastern Finland

 

9.30-10.30

Keynote: Christian Grönroos, Professor of Service and Relationship Marketing, Hanken School of Economics, Room Sirkkala

 

Tourism engagement: facilitating and co-creating tourism experiences

 

10.30-11.30

Keynote: Juergen Gnoth, Professor, University of Otago, Room sirkkala

Service Design for Well-Being

11.30-12.00

Coffee break

Room

Sirkkala

Maaherra

Lukko

Senaattori

12.00-13.00

Wellness / wellbeing tourism

 

Chair: Jarno Suni

 

Innovation and service development

Chair: Henna Konu

 

Tourist behavior

 

Chair: Sonja Sibila Lebe

 

Destination Marketing / Branding

Chair: Raija Komppula

 

The Albergo Diffuso business model and the creation of community wellbeing. Maurizio Droli and Giovanna Bertella

Using service design thinking and tools for designing tourism services for families with children. Heli Müristaja and Heli Tooman

Re-examining the concept of value in tourism. Scott McCabe

 

Image analysis of a tourist destination: Málaga, Spain. Fernando Almeida and Janire Domínguez-Azcue

 

 

The Value of Cittaslow Network in Sustainable Tourism Development. Nezih Yalabik and Burcin Hatipoglu

 

 

The value chains and innovative potentials in rural wellbeing tourism.

Anne-Mette Hjalager

 

 

Engaging with nature: A Japanese approach to co-creating nature based tourism experiences. Young-Sook Lee and Nina Prebensen

 

Hospitality and shared experiences as content co-creation: Developing a competitive advantage for destinations. Daniella Mendes, Elizabeth Wada and Sergio Moretti

 

13.00-14.00

Lunch

Room

Sirkkala

Maaherra

Lukko

Senaattori

14.00-15.00

 

 

Wellness / wellbeing tourism

Chair: Nina Prebensen

 

E-commerce and ICT in tourism

Chair: Luisa Andreu

Tourist behavior

 

Chair: Antti Honkanen

 

Destination management

 

Chair: Juho Pesonen

 

Wellbeing in wildlife experiences: feeling good for the animals? Giovanna Bertella

 

Evaluating effects of SNS on tourism recovery in a rural area hit by the Great East Japan Earthquake by focusing on volunteer tourism. Miho Fukui and Yasuo Ohe

 

The safe or unsafe tourism destination - the cross culture comparison study. Hsuan Hsuan Chang

 

From a conflicted to a collaborative destination: A case study of marketing and management challenges in co-creating wellbeing in Novalja, Croatia. Neda Telisman-Kosuta, Neven Ivandic and Ivo Kunst

 

Host Perceptions of Tourism Development: The Case of Petra. Mithat Zeki Dinçer, Füsun İstanbullu Dinçer and Zaid Alrawadieh

 

 

The Impact of Social Media Involvement on Intentions to Purchase of Travel Online. Suzanne Amaro and Paulo Duarte

Consumer Animosity and Affective Country Image in a Tourism Context. Sara Campo and Maria D. Alvarez

Loyal vs. first-time tourist - challanges for destination management: case of Croatia. Snježana Boranić Živoder, Ivan Sever and Sanda Čorak

15.00-15.30

Coffee break

Room

Sirkkala

Maaherra

Lukko

Senaattori

15.30-16.30

Wellness / wellbeing tourism

Chair: Henna Konu

 

Tourist behavior

 

Chair: Antti Honkanen

 

Tourist experience

 

Chair: Sonja Sibila Lebe

 

Destination marketing / branding

Chair: Marica Mazurek

 

Impact of tourism on the Quality of Life of Residents: The role of social interaction. Maria Carneiro, Celeste Eusébio and Ana Caldeira

 

How tourists use nature? The case of Great Masurian Lakes, Poland. Sylwia Kulczyk, Marta Derek, Małgorzata Kowalczyk and Edyta Woźniak

Wellbeing of locals, tourist experiences and destination competitiveness. Peter Björk, Erose Sthapit and Martti Laaksonen

 

Value co-creation in re-branding tourism destinations – a case study from two tourism business networks. Arja Lemmetyinen, Tanja Lepistö, Kati Suomi and Lenita Nieminen

 

The impact of the spa experience on well-being and loyalty. Seyhmus Baloglu, James Busser and Lisa Moll

 

 

 

 

Digging deep into the experience – how can flow and immersion bring a finer understanding of the tourist experience. Isabelle Frochot and Statia Elliot

 

The influence of information sources on tourist image fragmentation. Raquel Camprubi and Lluis Coromina

 

16.30-17.30

 

Meet the editors, Room Sirkkala

Juergen Gnoth, Annals of Tourism Research and Journal of Travel Research

Metin Kozak, Anatolia. An International Journal of Tourism and Hospitality Research

 

18.45

Departure from Sokos hotel Kimmel (or other hotels) by foot to the city hall

19.00 – 21.00

Reception, hosted by the  City of Joensuu, Joensuu City hall, Rantakatu 20

 

dress code: smart casual

 

Wednesday, September 9th

Time

 

8.00-18.00

Registration, at hotel Kimmel, Room Pressi

9.00-10.00

Keynote: Melanie Smith, Associate professor, BKF University of Applied Sciences, Budapest, Room Sirkkala

 

Experience creation in health, wellness and spa tourism

10.00-10.30

Coffee break

Room

Sirkkala

Maaherra

Lukko

Senaattori

10.30- 12.00

 

 

Wellness / wellbeing tourism

 

Chair: Tatiana Chekalina

 

Tourist behavior

 

Chair: Juho Pesonen

 

Innovation and service development

Chair: Sonja Sibila Lebe

Tourist experience/SME's in Tourism

Chair: Metin Kozak

Wellbeing Tourism Policy Implementation: a ‘new institutionalist' multi-country comparison. Fernando Correia, Anna Dluzewska, Stela Baltova and Anja Tuohino

 

A journey inside tourist souvenirs. Alain Decrop and Julie Masset

 

Boost to the rural tourism services in Eastern Finland. Ilona Sares, Hilkka Lassila and Satu Miettinen

Whether or not The local is helping the tourists to visit the tourism destination.  Hsuan Hsuan Chang

 

Insights to food sourcing as a means of holiday well-being. Peter Björk and Hannele Kauppinen-Räisänen

Genealogy Tourism Market Opportunities of Hakka Homeland in China. Chen-Chi Chang

Eating out – a study of visitors' value creating activities related to food and meals. Ute Walter and Inger M Jonsson

The business trip as a framework of time and its effects on the business traveler's well-being. Orit Unger, Natan Uriely and Galia Fuchs

Does the market link thermal tourism to wellbeing tourism? The case of Copahue's Bath Therapy Center (Argentina). Marina Zanfardini, Fabiana Andrea Gutauskas and Luisa Andreu Simó

Traits in Tourists' experiences: Senses, emotions and memories. Joana Afonso DiasTeresa Cascais and Antónia Correia

Factors affecting international exhibitors' repeated participation of a travel fair in China. Liu Dake, Zhou Yong, Shan Xiao and Zhang Lili

The challenge of rebranding a traditional manor hotel into a wellbeing hotel for people under 35. Evariste Habiyakare and Eva Holmberg

 

 

12.00-13.00

Lunch

13.00-18.30

Excursion to Koli National Park

 

13.00 Departure from Sokos Hotel Kimmel

14.15 Arrival to Koli

14.30 Video "Mustarinta – A film about Koli" at Koli Nature Center Ukko

Coffee and Karelian pastry with smoked vendace (white fish), at Hotel Koli

Hiking to the Hill Koli (appr. 1,4 km)

17.30 Departure to Joensuu

18.30 Arrival in Joensuu, Sokos Hotel Kimmel

 

19.30

Dinner buffet at Sokos Hotel Kimmel

 

 

 

Thursday, September 10th

Time

 

8.00-18.00

Registration, at hotel Kimmel, Room Pressi

9.00-10.00

Keynote: Bo Edvardsson, Professor, CTF-Service Research Center, Room Sirkkala

 

‘New Service Development and Innovation'

10.00-10.30

Coffee break

Room

Sirkkala

Maaherra

Lukko

Senaattori

10.30-12.00

Destination marketing / branding

Chair: Jarno Suni

Tourist behavior

 

Chair: Luisa Andreu

 

Tourist behavior

 

Chair: Raija Komppula

Destination marketing / branding

Chair: Antti Honkanen

The opportunities for cultural tourism development in Canada- case of St. Jacobs, Ontario, Canada (co-creation experience with a local community). Marica Mazurek

 

The importance of quality labels in consumers' preferences: An application to the Walloon tourism industry. Alain Decrop and Valérie Boembeke

 

Driving first time spectators and repeat spectators to cultural events: "Sa Sartiglia" Carnival, Sardinia (Italy). Giacomo Del Chiappa, Giuseppe Melis and Marcello Atzeni

 

The role of destination brand personality on golf tourists' satisfaction and behavioural intentions. Rosaria Pereira and Antonia Correia

 

Asserting the significance of the brand's symbolic elements in destination branding. Stella Kladou, Eirini Rigopoulou, Mihalis Kavaratzis and Eleftheria Salonika

 

Consumers' tactics for savvy decision-making. Alma Raissova

 

The Natural Environment as a Factor Increasing Attractiveness of a Tourism Product of a City on an Example of Szczecin. Marta Bordun and Beata Meyer

 

Lake-destination image assessment: the case of the Alqueva Lake, Portugal. Ana Isabel Rodrigues, Antónia Correia and Metin Kozak

 

Sustainable tourism and marketing in Zambia: A case of nature as driver of the tourism sector. Martin Mbewe and Wilson Silungwe

Identifying criteria than exert an influence in the co-creation process between tourists and hotel managers. Luisa AndreuAmparo CerveraSusana Navarro and Norat Roig

Hotel accommodation attribute preferences: comparing business and holiday travellers. Juho Pesonen & Raija Komppula

Activity preferences of winter tourists: the case of Northern Norway. Aaron Tkaczynski

 

12.00-13.30

Lunch and some time for shopping (guided visit at the Arts and crafts quarter)

Room

Sirkkala

Maaherra

Lukko

Senaattori

13.30-15.30

Tourist behavior

 

Chair: Alain Decrop

 

Destination marketing / branding

Chair: Metin Kozak

 

Destination management

 

Chair: Peter Björk

 

Tourist experience

 

Chair: Juergen Gnoth

 

Adventure Campers, Fairy Tale Glampers, and the Quest for Authenticity. Christie S. Ahn and Michael S. W. Lee

 

Eye-tracking-based model of country logotype attractiveness. Lina Pilelienė, Viktorija Grigaliūnaitė and Arvydas Bakanauskas

 

Economic crisis and residents' perception of tourism impacts in mass tourism destinations. Joan B. Garau-Vadell, Desiderio Gutierrez-Taño and Ricardo Diaz-Armas

 

Postmodern Museum Visitor Experience as a Leisure Activity: The Case of Yilmaz Buyukersen Wax Museum. Çağıl Hale Özel and Seda Buldu

 

Rural Tourism Motivations: The Portuguese Case. Joaquim Antunes, Cristina Barroco and Suzanne Amaro

 

'There is not a school in the entire world like it': Pride and Privilege in the Historic Campus tour. Elizabeth Carnegie and Dr Simon Woodward

 

Governance as platform for value co-creation in Tourism Destinations: an analysis of Foz do Iguaçu, Brazil. Adriana Fumi Chim-Miki, Rosa Maria Batista Canino and José Manoel Gonçalves Gandara

 

The package tour experiences and tourist satisfaction. Ahmet Aslan, A.Gozde Yasar, Gurel Cetin, Orhan Akova, Mehtap Balik and Tevfik Demirciftci

 

Conceptual Model of Customer-Company Interaction in Value Co-Creation. Lenna Shulga, James Busser and Tony Henthorne

Three types of industrial tourism in Japanese manufacturing companies based on marketing strategies.  Yosuke Endo

 

Expressing sustainability in marketing of local food products in rural tourism – case study in Finland. Anne Törn and Hanna-Maija Väisänen

 

Tourism experience - service experience. Henna Konu

 

The role of commercial friendship in company versus customer initiation of co-creation for tourism brands. Lenna Shulga, James Busser and Tony Henthorne

Fulfilment of destination brand promise - the core of customer-based brand equity modelling for tourism destinations. Tatiana Chekalina, Matthias Fuchs and Maria Lexhagen

From emotions to place attachment: The case of domestic tourists in Algarve. Antónia Correia and Cristiana Oliveira

Well-being tourism experiences – Products and services to current and future tourists. Juulia Räikkönen and Miia Grénman

15.30-16.00

Coffee break

Room

Sirkkala

Maaherra

Lukko

Senaattori

16.00- 17.00

Tourist behavior

 

Chair: Juho Pesonen

 

Wellness / wellbeing tourism

Chair: Henna Konu

 

Community issues in tourism

Chair: Antti Honkanen

 

Destination quality

 

Chair: Raija Komppula

 

Non-wood forests products and the utilisation by the tourists in Training Forest Enterprise Masaryk Forest Krtiny (Brno, Czech Republic). Jitka Fialova, Jiri Kadlec and Hana Kubickova

 

Customer value amongst wellness tourists. Ana Tezak Damijanic, Ninoslav Luk and Mirjana Kovačić

 

Profile of residents: Attitude towards tourism in Benalmádena (Costa del Sol, Spain). Fernando Almeida-García, Antonia Balbuena-Vázquez, María Ángeles Peláez-Fernández and Rafael Cortés-Macías

 

Consequences of introducing eco labels- and schemes to tourism accommodations: is social responsibility inducing value co-creation? Sonja Sibila Lebe and Borut Milfelner

 

Japanese Wellbeing Tourists' Motivation Factors and the Segments. Hiromi Kamata and Yuki Misui

 

 

 

Self-pampering or health maintaining? A study of perceived food experiences, motivation, and perceived well-being of tourists of hot spring resorts. Janet Chang and Chih-Hung Wang

 

 

 

A community-based collaborative approach to policymaking in islands: a cluster analysis in the context of Costa Smeralda. Giacomo Del Chiappa, Vahid Ghasemi and Marcello Atzeni

 

Linking destination governance and tourists' quality of service experience: a perspective from Mediterranean Sea basin tourists. Amparo Cervera, Carmen Peréz-Cabanero, Walesska Schlesinger and Gregorio García

17.00-17.30

Conclusion, Room Sirkkala

 

Metin Kozak, Juergen Gnoth, Raija Komppula

20.00-23.00

Conference dinner, Teatteriravintola (Theatre restaurant, City hall, Rantakatu 20)

 

dress code: smart casual