Documents can be delivered in person to the Registry Office on weekdays from 9 a.m. to 3 p.m. (see Registry Office contact information).
Mail can be dropped in the mailbox of the Registry Office when no personnel is available in the office.
Registry services are available by visiting the Registry Office in person, or by contacting the Registry Office by telephone, email or postal mail. The Registry Office also accepts telefax transmissions.
In addition to official mail, it is also possible to send enquiries to the Registry Office: kirjaamo(at)uef.fi
The Registry Office conveys contact requests addressed to university recipients internally.
Delivering documents to the Registry Office
Documents can be delivered to the Registry Office by taking them to the Registry Office, by having another person deliver them, by using email, mail or telefax, or by using the university’s internal mail service. The sender is held accountable for the delivery of the documents. Where a deadline has been set for document delivery (with regards to student admission processes, for example), it means that the document has to arrive to the Registry Office of the University of Eastern Finland by the deadline given.
Delivering documents to the Registry Office electronically
(Act on Electronic Services and Communication in the Public Sector, 13/2003, available only in Finnish and Swedish (Laki sähköisestä asioinnista viranomaistoiminnassa, 13/2003)
Addresses: kirjaamo(a)uef.fi secured email: https://firstname.lastname@example.org
The sender is responsible for ensuring that a document required to be submitted within a certain time limit is received before the deadline given so that the document is at the receiving authority's disposal through the receiving device. The document is deemed received if the authority is technically able to access and process it. If the sender of the document cannot be identified, or if the document content cannot be identified or otherwise opened, the document will not be deemed received.
An electronically delivered document does not have to be supplemented for signature purposes if the document includes the sender’s details, and if there is no other reason to be suspicious of the identity of the sender or that the message content has changed during the electronic transaction.
If the electronic system used by the authority is not working or not in use, or if the time of reception of the document cannot be verified for some other comparable reason, the time of sending the document will be deemed as its time of reception. This requires the presentation of a reliable account of the time of sending the document.
Recommendations for email file attachments
File attachments must be saved as Word, RTF, HTML or PDF documents. If the sender has used some other file format, the readability of the document by using the software in use at the receiving office cannot be guaranteed.